AXA XL, a unit of French insurance coverage firm AXA, has appointed Kathleen Ziegler as the brand new chief operations officer (COO) for its insurance coverage enterprise within the Americas.
Ziegler has labored for greater than 25 years within the trade house, with a historical past of senior management roles at a number of insurance coverage corporations.
Her background contains roles at AIG, Zurich Monetary Companies, CopperPoint and Blackboard Insurance coverage.
Most lately, at CopperPoint, she served because the senior vice-president of operations, specializing in integrating enterprise infrastructure post-acquisitions.
Earlier than that, she was liable for fostering dealer relationships and creating a industrial insurance coverage start-up at Blackboard Insurance coverage.
In her new capability at AXA XL, Ziegler will report back to AXA XL CEO for the Americas Lucy Pilko.
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Her tasks will embody the administration of day-to-day operations throughout numerous groups together with office, center workplace (underwriting operations), reporting and premium operations, and underwriting governance.
Ziegler can also be tasked with spearheading transformation and expertise initiatives all through the Americas area.
She takes on the function beforehand held by Jerome Itty, who will step down from his place in July to undertake an project with AXA Group in Europe.
Pilko stated: “Kathleen has a formidable observe document at high insurance coverage corporations driving operational excellence, reworking massive groups and enterprise models, and fostering innovation.
“With our latest restructuring to higher serve our shoppers, Kathleen’s experience will probably be notably invaluable to us. Kathleen will play an important function on this transformation by offering strategic management and operational experience to make sure that our client-focused strategy is seamlessly built-in into all elements of our enterprise.
“Together with her steering, we are going to proceed to search for methods to reinforce our operational effectivity, drive innovation, and ship distinctive worth to our shoppers.”
Final month, AXA Hong Kong and Macau, one other AXA entity, shaped an unique alliance with HK Specific.
This partnership launched a tailor-made journey insurance coverage product for the airline’s clients, obtainable by means of a easy “one-click” choice through the flight reserving course of on HK Specific’s web site.
