CGI launches AI answer to help insurance coverage trade


CGI has introduced the discharge of CGI Elements360 ARC-IBA (Accounts Reconciliation Centre-Insurer Dealer Accounting), the newest product inside its CGI Components Insurance coverage suite of options.

CGI Elements360 ARC-IBA is an AI-powered platform the place each brokers and insurance coverage companies can settle accounts in a single place.

As well as, it goals to assist driver substantial change for account settlement throughout the UK broking trade. In consequence, there ought to be main enhancements to operational workflow, price financial savings and improved money conversion.

CGI Elements360 ARC-IBA addresses one of many greatest challenges within the broking trade, that of frictional prices resulting in poor money conversion. The product creates one platform, with a standard information normal utilized by each insurer and dealer, which harnesses AI to enhance processes primarily based on earlier renewals.

Moreover, the answer additionally has an API-integration with Acturis, the broking software program home system, permitting for seamless integration and automatic information feeds.

Main insurers at the moment utilising the answer embrace Allianz UK, IQUW, Howden, PIB Group, and JMG Group.

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Andy Jones, director, consulting companies, insurance coverage, CGI within the UK mentioned: “Over time the settlement course of has turn out to be extra sophisticated with extra insurers offshoring their cost and assortment course of. Fee ranges, insurance coverage premium tax, improper entry data – there are numerous methods during which brokers and insurers have unresolved queries. Our platform can drastically enhance account settlement, however simply as importantly, we goal to carry insurers and brokers collectively onto one platform so the trade can have a standard view.”

Juliette Lockstone, vp, head of insurance coverage for CGI within the UK added: “For too lengthy, brokers and insurers have been fragmented in the way in which they settle accounts, working on completely different platforms. CGI Elements360 ARC-IBA has a number of the UK’s largest insurance coverage brokers as shoppers, which means we’re at a tipping level in fixing this downside for the market. We imagine that that is, subsequently, an trade fixing answer to one of many greatest challenges in insurance coverage operations.”


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