US insurance coverage main MetLife has introduced the appointment of Michelleta Razon as its new head of knowledge enablement.
In her new function, Razon will collaborate with groups throughout MetLife’s 40-plus markets to align with enterprise information options and capabilities.
MetLife stated this transfer goals to create an atmosphere the place information isn’t solely simply accessible but in addition successfully managed and utilised to tell decision-making and foster innovation.
Razon will probably be primarily based at MetLife’s International Expertise Hub in Cary, North Carolina, becoming a member of a workforce of greater than 2,600.
She’s going to report on to MetLife chief information and analytics officer Robin Gordon.
Razon is becoming a member of MetLife from Google Cloud, the place she served as vice-president, basic supervisor and head of commerce.
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She has additionally held key positions at Mastercard and has expertise with Teradata and the SAS Institute.
MetLife head of worldwide know-how and operations Invoice Pappas stated: “[Michelleta] sees know-how options via the eyes of her clients, recognising the necessity to steadiness excessive tech and human contact to really allow business success.
“She is the most recent addition to the gifted professionals at MetLife who’re serving to deliver these objectives to life and construct on our 155-year historical past.”
MetLife posted a internet earnings of $574m in This autumn 2023, marking a 63% lower from the $1.5bn reported in the identical interval of 2022.
The decline was pushed by losses in market threat profit remeasurement, which outweighed elevated internet spinoff beneficial properties.
In the meantime, in August 2023, MetLife partnered with Empathy to enhance its beneficiary claims concierge companies, integrating Empathy’s bereavement care platform to assist life insurance coverage enrollees and beneficiaries.
