New tech anticipated to streamline the shopper expertise for all times insurers
Munich Re Automation Options has introduced the launch of Interview Screens, a brand new module for its level of sale answer, SARA.
This newest addition to the SARA platform presents an answer that integrates the insurer’s branding into the consumer interface. The target is to supply a easy expertise for candidates navigating the underwriting course of.
SARA options complete underwriting guidelines for all times and medical health insurance, together with its capability to underwrite over 90% of functions in lower than two minutes. SARA can be up-to-date with the newest medical developments and presents a personalised expertise by analyzing underwriting knowledge.
The Interview Screens operate by partaking the underwriting engine, which directs the presentation of questions and prompts consumer interplay. Primarily based on the applicant’s profile, preliminary interview questions decide the necessity for reflexive questions or particular underwriting actions following disclosures.
SARA Interview Screens additionally marks a big growth in digital underwriting expertise, it was instructed, offering insurers with an environment friendly, complete answer for processing coverage functions.
“SARA Interview Screens streamline the preliminary part of the insurance coverage utility course of. The shopper system now seamlessly transitions to our underwriting engine, which expertly handles the Screens. This method accelerates initiatives by lowering total time and effort, making it a really perfect answer for purchasers with time or useful resource constraints who search configurable out-of-the-box utility interfaces,” Munich Re Automation Options chief business officer Alby Van Wyk mentioned.
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