Pager and AXA Companions Mexico associate to bolster care navigation


Digital healthcare enablement and care advocacy agency Pager and AXA Companions Mexico has partnered to supply new capabilities to enhance the client expertise.

Pager, which serves 28 million members within the US and Mexico, will broaden and reinforce the well being companies from AXA Companions Mexico. These embrace floor ambulance, physician at residence, and a 24-hour medical recommendation line.

With Pager’s capabilities, an automatic triage system leverages a mix of AI and evidence-based scientific algorithms created by scientific consultants to information AXA Companions Mexico members to essentially the most applicable stage of care for his or her well being wants. This care might embrace instant ambulance help for medical emergencies, a house go to by a clinician, or a go to to the native emergency room.

As well as, by partnering with Pager, AXA Companions Mexico can now supply a private medical assistant.

“We selected Pager as a result of they share our imaginative and prescient of higher serving our members and serving to them navigate the healthcare system with the best velocity, effectivity, and comfort attainable. We additionally wished to leverage essentially the most superior care navigation applied sciences and convey well being help companies into the twenty first century for Mexico,” mentioned Mikael Tordjman, CEO & nation supervisor for AXA Companions México.

“Whether or not it’s answering on a regular basis well being questions, arranging home calls, or shortly offering emergency companies, our objective is to equip our prospects with revolutionary options and assist them choose one of the best ways to work together with us.”

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“Our alliance with APM demonstrates the growing demand for hybrid care and the digitally-enabled experiences that the Pager platform presents, in addition to the flexibility of our care navigation companies to shortly and precisely information individuals to essentially the most applicable care setting,” mentioned Walter Jin, CEO of Pager. “As we proceed to broaden our presence in Latin America, we consider our partnership with APM will create a mannequin for different healthcare organisations to comply with throughout the area.”


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