PNC Financial institution clients reported issues attempting to entry the establishment’s cell app Friday and the financial institution mentioned its tech group was engaged on a treatment.
Truist, in the meantime, was experiencing on-line banking and login troubles that it additionally was working to resolve.
Outage monitoring web site Downdetector obtained over 1,100 downside stories on PNC by roughly 10:15 .m., with most associated to cell banking and login. Some stories indicated issues with on-line login as properly, however PNC mentioned the entry downside associated to cell banking solely.
“Good morning! Some clients are experiencing entry points with cell banking at the moment. Our technical groups are engaged and dealing to revive entry as quickly as doable. On-line banking is at the moment accessible. Thanks on your persistence,” the PNC Financial institution Assist account on X, previously Twitter, posted at 9:43 a.m.
Clients posted complaints on X, together with one who wrote: “pnc’s app being down is gonna make me go insane truly.”
“@PNCBank_Help have you learnt when cell entry might be restored? Sadly Zelle is simply accessible via the app and I must pay for childcare at this time,” one other posted.
PNC affords retail banking and asset administration throughout the U.S. and had $562 billion in belongings at year-end 2023.