Singapore-based insurance coverage firm Singlife has chosen software program vendor Qlik to speed up its digital transformation.
By means of this partnership, Singlife hopes to reinforce its digital agility and analytics capabilities to supply value-driven digital monetary companies and higher customer support.
Beneath the alliance, Qlik’s cloud information integration and visualisation options might be leveraged to supply buyer insights comparable to declare processes and repair inquiries.
In response to Singlife, these insights allow its workers to make knowledgeable selections, minimise battle, and enhance the client expertise for greater than 1,000,000 prospects in Singapore and Southeast Asia.
The insurer is shifting its enterprise analytics infrastructure to the cloud in 2024 as a part of its cloud-first technique.
Qlik Cloud provides Singlife synthetic intelligence-driven information integration and analytics options, which will be scaled to assist claims decision and the supply of recent companies, the insurer mentioned.
Entry probably the most complete Firm Profiles
in the marketplace, powered by GlobalData. Save hours of analysis. Achieve aggressive edge.
Firm Profile – free
pattern
Thanks!
Your obtain electronic mail will arrive shortly
We’re assured in regards to the
distinctive
high quality of our Firm Profiles. Nonetheless, we wish you to take advantage of
helpful
determination for what you are promoting, so we provide a free pattern you can obtain by
submitting the under type
By GlobalData
Singlife has additionally developed greater than 300 enterprise intelligence (BI) functions, together with inside and customer-facing apps, utilizing varied inside information sources.
These apps use Qlik Sense to handle analytics issues.
Singlife additionally leverages Qlik’s Singapore cloud area to retailer and distribute information for analytics domestically and at scale, in addition to Qlik Utility Automation to automate reporting duties.
Singlife group head of merchandise, propositions and transformation Richard Vargo mentioned: “Knowledge is essential for making knowledgeable selections, and Qlik helps Singlife make higher selections quicker to enhance our buyer care whereas driving prices down.
“Working information analytics utilizing Qlik and the cloud supplies us with new buyer insights quicker and the price effectivity we want, which is crucial for an agile enterprise like ours.”
Qlik Asia Pacific and Japan senior vice-president Geoff Thomas mentioned: “The insurance coverage business in Singapore is quickly evolving to higher serve prospects on digital channels, and Singlife is main the way in which utilizing cloud applied sciences to ship revolutionary new companies.
“Singlife is setting an inspiring instance in Singapore’s insurance coverage and monetary companies business, demonstrating how cloud know-how can revolutionise customer support, cut back prices, and gas innovation.”
