Insurance coverage firm TT Forsikring has partnered with Simplifai and Contemi Options to automate its operations utilizing AI.
TT Forsikring, a managing basic agent (MGA), operates primarily within the Norwegian market and seeks to increase internationally.
The MGA, which is a part of the TT Group, presents a spread of providers together with private insurance coverage, property and casualty insurance coverage, in addition to enterprise loans and money credit score services.
With the adoption of AI, TT Forsikring goals to enhance buyer experiences, obtain greater conversion charges and scale back prices.
This strategic transfer is geared toward securing a aggressive edge within the bustling insurance coverage market.
The preliminary part of the collaboration will concentrate on utilising Simplifai’s AI automation options to handle coverage cancellations and deal with buyer inquiries.
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In response to Simplifai, this automation will be certain that TT Forsikring can supply immediate and correct responses to buyer wants.
The most recent alliance builds on the prevailing partnership between Contemi and TT Forsikring, with the latter utilising Contemi’s cloud-native modular insurance coverage software program platform, Seamless.Insure, for greater than a yr.
TT Forsikring CEO Terje Danielsen mentioned: “TT Forsikring needs to problem the large firms within the insurance coverage market in Norway. To reach this, we depend on the most recent know-how in buyer communication.
“Simplifai has the information and expertise inside AI that allows TT Forsikring to scale up its buyer base considerably whereas sustaining an environment friendly and good dialogue with our clients.”
Simplifai CEO Bård Myrstad mentioned: “This collaboration provides TT Forsikring the flexibility to compete successfully with a lot bigger insurance coverage firms. The worth to managing basic brokers and smaller challengers provides them the flexibility to make sure quicker initiatives and extra adaptable options.
“The mix of Contemi and Simplifai provides TT Forsikring a strategic benefit over their opponents.”
In June 2023, Simplifai launched what it known as the world’s first generative AI answer for insurance coverage.
Named Simplifai InsuranceGPT, the software leverages Simplifai’s know-how to allow communication between insurers and their clients.
