WTW launches crew of shopper engagement leaders

World dealer WTW has introduced the formation of Strategic Consumer Engagement Leaders (SCELs), a newly created crew centered on driving the expansion of enormous, advanced purchasers inside the 12 {industry} vertical divisions of Company Threat & Broking North America (CRB NA).

The expanded construction will assist the enterprise’s aim of being a market-leading, industry-focused dealer, WTW mentioned.

The SCEL function combines gross sales, strategic consulting and government stewardship, WTW mentioned. The SCEL crew will report back to Louise Pennington, head of strategic shopper engagement.

• Ken Gould: Becoming a member of WTW from Lockton in October, Gould has led massive, advanced danger administration shopper engagement for 35 years
• Nikki Corridor Jones: Jones joins the SCEL crew from WTW’s Well being, Wealth and Profession (HWC) crew, the place she served as a part of the Insurance coverage Funding Advisory Group. She additionally spent greater than 19 years working for the Nationwide Affiliation of Insurance coverage Commissioners
• Michael Reese: Reese joins the SCEL crew from WTW’s HWC funding crew. He has labored for WTW for greater than 15 years and was most lately answerable for driving income development inside the firm’s “Fund of Funds” answer and advisory enterprise as a member of the investments crew
• Lori Seidenberg: Becoming a member of WTW earlier this month from Blackrock, the place she served as world director of insurance coverage within the non-public market funds vertical, Seidenberg additionally presently serves because the president of the New York chapter of RIMS. She has additionally served on the board of the Spencer Basis for a number of years. Seidenberg’s danger administration expertise contains energy in monetary establishments and asset administration, in addition to the true property, infrastructure and power industries
• Angela Taylor: Taylor joined WTW in Might of final 12 months. She beforehand served as world danger supervisor for Equitable Life Insurance coverage. Taylor has experience in danger administration throughout a number of industries and is a member of the Range, Fairness and Inclusion Advisory Council for RIMS. She additionally serves as a board member of the Nationwide African American Insurance coverage Affiliation in Charlotte, N.C.

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“This SCEL crew is an excellent group of seasoned professionals with numerous backgrounds and expertise, pushed to considerably develop the enterprise whereas delivering distinctive shopper service and strategic recommendation,” Pennington mentioned. “I’m thrilled to work with this crew to assist our purchasers navigate the ever-changing danger surroundings.”

The brand new crew is the most recent addition to the CRB NA roster. Earlier this month, WTW introduced the appointment of Despina Buganski as head of non-public traces for CRB NA. In December, WTW introduced the appointment of Chris Condello as head of the enterprise unit’s Asian danger division.

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