Zurich North America deploys One Inc’s claims fee system 


Zurich North America, a business and danger administration unit of insurance coverage main Zurich, has carried out One Inc’s digital claims fee system for outbound funds capabilities. 

The system, referred to as ClaimsPay, is claimed to supply insureds and different claimants digital and close to real-time fee choices, an improve from conventional paper checks. 

This cloud-based fee platform caters to numerous fee preferences and is designed to deal with single and multi-party in addition to vendor-related funds.  

One Inc stated that for the reason that implementation of ClaimsPay, the response from Zurich’s claimants has been optimistic, with greater than 95% choosing digital fee strategies over paper checks.  

Zurich North America chief claims officer Keith Daly stated: “Implementation of ClaimsPay has match properly into our customer-focused technique. By way of digital improvements similar to this providing from One Inc, now we have given our clients and different claimants a sturdy digital fee community that simplifies the claims course of and enhances their general claims expertise.” 

One Inc CEO Ian Drysdale stated: “Digitising claims is a transformative initiative for any insurer, and we’re thrilled to be chosen by Zurich, an organization that’s recognised for offering worth to their policyholders.  

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“As carriers additional diversify their coverage choices and place extra give attention to enhancing their claims workflow, it’s essential to work with a know-how associate who understands their operational complexities and has the trusted business information in processing claims throughout their product strains.” 

Earlier this week, Zurich expanded its providers by agreeing to amass AIG’s world private journey insurance coverage and help enterprise for $600m (SFr538.32m).  

This acquisition will merge AIG Journey with Zurich’s Cowl-Extra, enhancing Zurich’s presence within the US and globally.  

Moreover, the acquisition will introduce the Journey Guard model into Zurich’s multi-brand mannequin and embody AIG Journey’s world service centres, additional strengthening Zurich’s service capabilities. 


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