AXA enters dwelling insurance coverage partnership with HKBN  


AXA Hong Kong and Macau (AXA) has partnered with Hong Kong Broadband Community (HKBN) to supply complete dwelling insurance coverage safety to the latter’s customers.  

The collaboration integrates dwelling insurance coverage with broadband providers. 

It goals to supply an all-in-one resolution that features twin assure for dwelling broadband, community safety, and asset safety. 

In keeping with a survey by HKBN, solely 32% of respondents had dwelling insurance coverage protection. 

The survey highlighted a big hole in dwelling insurance coverage adoption, with 36% of respondents citing low perceived danger as the primary deterrent.  

Misconceptions additionally play a task, with a couple of quarter of respondents incorrectly assuming that dwelling insurance coverage is just for defending valuables.  

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Furthermore, 26% of tenants consider they don’t want insurance coverage or that they’re coated by the property proprietor’s coverage, whereas 11% confuse dwelling insurance coverage with hearth insurance coverage. 

AXA’s inner claims information for 2023 signifies that water injury is the most typical dwelling insurance coverage declare, primarily attributable to pipe leaks or bursts and rainstorms.  

These incidents account for over half of all claims, with the biggest single payout exceeding HK$2m for damages together with furnishings and electrical home equipment, different lodging prices, and affect on neighbouring properties. 

AXA Hong Kong and Macau chief basic insurance coverage officer Kenneth Lai stated: “This collaboration brings collectively AXA’s experience as a number one insurer in dwelling insurance coverage market and HKBN’s in depth buyer attain to foster house owner schooling in regards to the significance of dwelling insurance coverage and efficient danger administration.  

“This distribution collaboration may also introduce a complete vary of insurance coverage services that seamlessly combine with HKBN’s digital platforms and buyer touchpoints, reworking the way in which insurance coverage is bought and consumed in Hong Kong.” 

Final week, AXA introduced a collaboration with Prosper Well being to boost the “Healthcare and Wellness Ecosystem” in mainland China and Hong Kong.  

This partnership goals to utilise Prosper Well being’s medical community and providers to enhance cross-border medical providers for AXA’s prospects. 


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