AXA XL appoints new chief consumer officer for Americas 


AXA XL, a unit of French insurer AXA, has appointed Matthew V O’Malley as its new chief consumer & distribution officer for the Americas.  

O’Malley, who has over 20 years of expertise within the insurance coverage business, will report on to Lucy Pilko, the CEO for the Americas area, and Manuel Meier, AXA XL’s world chief consumer officer.  

His background contains quite a lot of underwriting and administration roles.  

Beforehand, O’Malley held the place of US nation supervisor at AXA XL, the place he expanded his oversight of the corporate’s enterprise actions throughout the US insurance coverage market.  

His prior duties additionally included main the North America Environmental insurance coverage enterprise for eight years and managing the E&S casualty enterprise underwriting. 

In his new position, O’Malley will lead the US zonal groups, in addition to oversee distribution, consumer engagement, dealer engagement, and advertising actions in Americas.  

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His focus can be on fostering long-term partnerships throughout AXA XL’s product traces, enhancing the consumer expertise, and enhancing engagement methods. 

Pilko stated: “Our progress plans revolve round serving to our shoppers develop and succeed. To take action, we’re structuring ourselves to take a extra client-centric method than ever earlier than, and Matt’s new position will play an integral half on this method.  

“Along with his collaborative management fashion, deal with information and analytics, and steadfast dedication to shoppers, Matt is properly ready for his new duties together with liaising with our shoppers to guarantee we’re delivering the best options and considerably extra worth past the insurance coverage we offer.” 

The appointment comes on the heels of AXA XL’s launch of the Energetic Assailant Ecosystem Most well-liked Companions Community.  

This initiative is designed to bolster danger administration and supply a more practical response to lively assailant threats.


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