Kino Servín on the roles that led him to his present work, his love of languages, and the way he appears like he may be his genuine self at HealthSherpa

HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be important to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this publish, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.


Previously I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; a number of people locally don’t converse English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I discuss to individuals right here who’re serious about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely serious about eager to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in some other job.


I’m arising on three years at HealthSherpa and we’re about to enter what will probably be my third Open Enrollment Interval (OEP). I’ve carried out a variety of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what information they want so as to excel of their work.

General, I’m most happy with having helped develop a powerful information base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve carried out right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it might really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly suggest you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll at all times be some ingredient of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it straight away. These are alternatives to be taught one thing new, and your workforce will allow you to determine it out. It’s important to assist one another in our work, in order that we are able to additional deepen our information base.


I really like training languages and translating for people in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a talent, nevertheless it’s additionally a approach to be taught extra concerning the world.

I’m bilingual in Spanish and English and in addition discovered Japanese as a baby. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and entire sentences in Japanese or Spanish despite the fact that we primarily converse English- it’s a little bit of a whirlwind.


Wish to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!

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